FAQ
PIXMOLE’s Search Platform is an AI-powered solution designed to detect and manage online usage of your images and it is the only platform that provides monitoring across the majority of social media.
Our platform scans the web and social media through deep crawling, automating detection, and providing actionable insights to protect your copyrights.
PIXMOLE offers a Software as a Service (SaaS) product with flexible monthly or yearly subscription plans to gain access to our advanced search platform giving you hands-on control and direct access to search results. This allows you to see where your images are used and have control over the distribution of your work.
We employ broad scans, targeted crawling, and AI technologies to accurately detect media usage with high precision, ensuring that uses are identified swiftly and effectively.
Yes! You can upgrade or downgrade your plan at any time. An upgrade to your account takes effect immediately, while a downgrade only becomes active at the start of your next billing cycle.
We accept all types of credit cards, including Visa, MasterCard, and American Express. You can also pay with PayPal (excluding Turkey), Apple Pay, Google Pay, Amazon Pay, and more.
Your monthly invoices will be emailed to you automatically after each billing period. You can also access them under the "Billing" section in your account.
Absolutely! PIXMOLE's sleek web interface is designed for ease of use, requiring no installation. It’s instantly accessible on your browser with your SaaS subscription.
Upload your legally owned and published images. For optimal results, we recommend using low-resolution images (800 pixels on the short side at 72 dpi) to ensure efficient scanning and matching. The accepted file types are Jpg or Png.
No, it doesn't matter. PIXMOLE can detect images regardless of whether they have a watermark, but watermark-free images are preferred for optimal results.
Uploading your complete published archive increases the chances of detecting unauthorized usage. The more images you upload, the more comprehensive the search results. For best results, we recommend including your full published collections.
- Go to the “Images” page.
- Click "Add Project", enter the project name, and click "Add”.
- Within the project, click "Add Images" to upload your images.
We recommend uploading your photos according to these general rules of thumb:
- Each folder can contain up to 1,000 photos
- Upload your photos in folders, we suggest as a best practice to arrange them by project name.
- If you don’t have specific project folders, you can also arrange them by date. For example, the project “January 2024”, or just “2024” – do what feels right for you.
- If something goes wrong, retry your upload. Our platform will detect duplicate photos and no photo will be uploaded twice.
Visit our contact page here to send your questions to the relevant team. We are here to assist you with any inquiries.
Yes, we offer a custom Enterprise Plan tailored for those managing large archives. This plan includes integration with your archive, supports US Copyright Office (USCO) registration data integration, website or social account scans upon request, an unlimited number of images, and high-priority scans.
For more details, please contact our team directly here.
Yes! We offer a fully managed service, with a dedicated team of analysts and legal partners who handle everything from detecting copyright infringements to taking legal action and closing cases.
This service is primarily suited for agencies and larger organizations.
Contact our sales team here for more information.
